The Right People

At Adorn, every aspect of our service is geared towards the wellbeing of the client. Every member of the team must embrace our core values and show equal dedication to this central aim.

All our staff – managers and carers alike – are appointed following a rigorous recruitment process through which they must be able to show that they have excellent qualifications, extensive experience and the right people skills to deliver the high levels of service we demand.

It is the calibre of our team which allows us to make a positive difference to so many lives in the community.

Carers and Clients

Our healthcare assistants possess a unique combination of strengths and abilities. Above all, they must be able to demonstrate exceptional interpersonal skills: empathy, warmth, patience and reliability play a crucial role in building and maintaining trust between carer and client. The emphasis we place on these principles means that you are always in good hands.

Maintaining High Standards

As part of our commitment to best practice and legislative developments, we regularly update our management policies and ensure that all aspects of our business, from staffing to the implementation of the latest health and safety requirements, are integrated into a master policy manual.

We provide comprehensive staff training and assessment, including ongoing personal development programmes. These cover all aspects of care: our code of conduct; confidentiality; the rights of service users; health and safety; protection of vulnerable adults; moving and handling; food hygiene and safety; basic first aid; infection control; personal care tasks; and care workers’ responsibilities.